![]() You may be prompted with some security warnings. ![]() Have you installed VSee Install VSee contact support You will need a webcam and a microphone or headset for your video conference. If you are a provider for a practice with a VSee Clinic and are not sure about what software or device you need to use for your Clinic, please contact your Clinic Admin for assistance. 1 Download & Install 2 Audio & Video Setup To see your provider online, you need to install VSee, a video application. Recommended upload and download speed: 500 kbps Minimum upload and download speed required: 200 kbps When getting into a VSee Clinic call using an unsupported browser, the VSee Messenger App will be prompted to launch. Webchat is supported on Android (Google Chrome) and iOS/iPadOS (Safari). Please check your browser help section to find out how to enable it. JavaScript must be enabled, and cookies must be allowed. IOS: "REQUEST DESKTOP WEBSITE" must be turned off under iOS Settings -> Safari VSee Clinic works best on Google Chrome.Īndroid: "Desktop site" option must be turned off under the Google Chrome menu. Google Chrome (latest version) - Highly recommended. Microphone: Built-in microphone & speakersĮarphones / Headphones: (Optional) in case of echo issues The links to download the app are shown below: They can use the app in case they are having problems with accessing VSee clinic through their internet browser. If your practice/clinic requires the use of VSee Messenger for you as a provider, you can download the app using the link below:įor patients/clients, we have created a mobile app that they can use to reach their providers. You can also check the article about selecting between in-browser calling and using the VSee Messenger App for your VSee Clinic Calls ![]() If you are not sure what your clinic uses, you may contact us at for further assistance. While your VSee Clinic dashboard can be accessed through an internet browser and calls can usually be made to your patients/clients through the same browser using the In-browser Calling feature, there are Clinics that use the VSee Messenger App in conjunction with VSee Clinic to handle the video calls. What software would I need to use with VSee Clinic? What are the compatible devices and operating systems? What is the required hardware? What are the supported Internet Browsers? What are the minimum and recommended internet speeds? Scope and Limitations Related Article Software VSee Messenger App To make sure that VSee Clinic runs smoothly, please refer to the information below regarding the system requirements and specifications for using VSee Clinic.
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